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Not So Special: Telecommunications Contracts, Disability and Unfair Practices

This report examines disputes between telecommunications providers and people with 'judgment-related' disabilities in Victoria. Judgment-related disabilities can include intellectual disabilities, brain injuries, mental illness and dementia. The report suggests changes to law and policy that could help reduce disadvantage, including ways that telecommunications providers could improve their services, modifications that could be made to key codes and legislation, and ideas to heighten consumer awareness of rights and obligations.

Publication Details
Name of Publisher: Communications Law Centre
Place of Publication: Melbourne, Vic.
Resource Type: Report
ISBN: 187553833X
Publication Year: 2006
Subject Covered: Private, civil & family law; Communications & telecommunications